Skip to content

Questions & guides

How MystFlo works — the assistants, the Brain, pricing, WhatsApp, and how we think about your data. Plus step-by-step guides to get you started.

What it is

What is MystFlo?

MystFlo gives solo founders pre-built assistants that run their operations 24/7 — taking bookings, chasing payments, answering support — across the tools they already use. Not humans, not generic auto-replies. Each assistant runs on a Brain that knows how your business works and sounds like you. Pay per run, pause anytime.

What are MystFlo assistants?

Pre-built assistants that do the operational work for you — take bookings, chase deposits, open waitlists, and answer support around the clock. They keep the conversation going and act across your tools: WhatsApp to Stripe to Google and back. Not chatbots that just reply. Not humans you have to train and manage. Pick the ones you need, connect your apps, and they run.

Is this a human assistant or AI?

AI, not a human — nothing to schedule, train, or manage. Each assistant is pre-built software running on your business's Brain: it answers, books, and follows up 24/7 in your voice. If you searched "virtual assistant" expecting a person, this is the version that doesn't quit, sleep, or forget.

Who is it for?

Founders with real traction but no repeatable system. The work works — people apply, book, and pay — but it runs on your memory and a messy inbox. Retreat hosts, makers, workshop hosts, community builders. If you've outgrown doing it all by hand, this is for you.

Do you build a custom system for me?

No build, no project, no waiting on us. MystFlo is a suite of pre-built assistants covering the whole cycle of your business — inquiry, booking, deposit, reminder, follow-up. Use them together, mix a few, or run just one — your call. You pick, connect WhatsApp, confirm your Brain, and they run.

Can I customize the assistants I pick?

Yes — each assistant has configurable settings, and it runs on your Brain, so it already reflects your voice, prices, and policies. You're tuning pre-built pieces, not commissioning something new.

My setup is a mess — do I need to get organized first?

If people already message, book, and pay you, you have everything you need — even if it all lives in your head and a cluttered inbox. That's the normal starting point. Connect WhatsApp and your first assistant can start answering customers the same day; each assistant asks for the one tool its job needs when you switch it on — a Sheet for the waitlist, your payment link for bookings.

Do I need technical skills?

No. Three steps: connect your apps, configure your settings, activate. Everything is pre-built — no code, no logic to wire up, nothing to maintain.

How long does setup take?

Around 20 minutes the first time. Connect WhatsApp in a couple of clicks, confirm your Brain — prices, policies, how you talk — and activate. Everything is pre-built; there's nothing to code or maintain. First message-template approval usually clears within the hour.

How it's different

How is this different from hiring a VA or doing it myself?

Doing it yourself doesn't scale — and the knowledge lives in your memory, not your business. A VA takes weeks to train, and when they quit, everything walks out with them. MystFlo keeps it in the Brain: teach it once, and it doesn't churn, forget, or need managing. It runs the operation 24/7 across your tools, every launch and every season.

How is this different from a free auto-reply tool?

Those answer a DM and stop there. MystFlo keeps going — it takes the booking, chases the deposit, opens the waitlist, and sends the reminders, across the tools you already use. The reply isn't the product. The operation is. Free tools give away the conversation; MystFlo feeds it into your tools.

How is this different from automation builders?

Automation builders hand you a blank canvas — wire the logic, maintain it, fix it every time an app changes. MystFlo comes pre-built and stateful: it takes the actual conversation and does the operation across your tools. And every assistant runs on your Brain, so it works the way you would — not a generic rule.

I already have a VA — does this replace them?

Only if you want it to — most founders keep their VA for judgment calls and hand assistants the around-the-clock repetitive work: replies, reminders, payment chasing. The real change is where the operational knowledge lives — in the Brain instead of one person's head, so nothing walks out the door if they do.

The Brain & your voice

What's the Brain?

The MystFlo AI Brain is what makes your assistants yours. It starts knowing how businesses like yours run — how they book, charge, and follow up — then learns your specifics: your voice, prices, and policies. Every assistant reads from it, so they all run as you, not as a generic auto-reply. Teach it once; it holds across every run and every pause.

How does it get my voice right?

Your MystFlo AI Brain starts with real research — we studied how businesses in your space actually run, price, and talk to customers — so you're not starting from a blank page. Then you confirm the specifics: your voice, your prices, your policies, the phrases you'd actually use. Assistants write from that, not a generic template. It sounds like you because you confirmed it does.

What if it says something wrong or off-brand?

Fix it in the Brain — edit the fact, or paste the reply the way you'd actually say it. Every assistant reads from the same Brain, so one fix covers all of them, next run and every run after. Your corrections stay private to your account. Worth doing early: since your WhatsApp stays your own, watch the first week or two of real conversations closely, correct anything off in the Brain, then ease off as it settles into your voice.

Do you own what the Brain knows?

Yes. Export your Brain anytime as a document — your voice, prices, policies, FAQs — and use it as your reference wherever you need it, including a ready-to-paste FAQ section for your own website. Your operational data — member lists, knowledge docs, bookings — lives in your own Google Sheets and Docs too, so none of it is locked in.

Working with your customers

Will my customers know they're talking to an assistant?

Replies come from your own WhatsApp business number, in the voice you confirmed. The first message in a new conversation opens with your business name and "AI Assistant" — so it's clear from the start. After that, it's just a natural conversation, and you can jump in anytime.

What happens when it doesn't know the answer?

It doesn't guess — when a question falls outside what the Brain knows, the assistant tells the customer it'll check with you, then hands you the thread and stops replying until you've handled it. You're notified in Slack if it's connected; either way, every handoff shows up in your dashboard so you never miss one. Save the answer into the Brain and it's handled next time.

Can I see the conversations?

Yes — the conversations are on your own WhatsApp. Same number, same app on your phone; assistants work the thread and you can jump in anytime. Your dashboard shows every run — what came in, what the assistant did, what it cost.

Does it work in my customers' language?

Assistants reply in the language your customer writes in, drawing on the prices and policies you confirmed in English — so a guest writing in French or Spanish gets an answer in French or Spanish, built from the same Brain. Your own messages — reminders, broadcasts — go out the way you wrote them.

Pricing & what it costs

How does pricing work?

Add funds to your MystFlo wallet, then pay per run — from $0.20, depending on the assistant. Most run well under a dollar; a few generators that produce a full deliverable run up to $5. No subscriptions, no minimums, no contracts. If it doesn't run, you don't pay. App costs (WhatsApp, Stripe) bill to your own connected accounts, never your MystFlo balance. AI runs on MystFlo — charged per run, no key to set up. No markup in between.

Can I try before I pay?

Yes. Browse all assistants as a guest. When you activate, you get a free preview run to make sure it works before going live.

What counts as one run?

One completed job. For a chat assistant that's a whole conversation handled end-to-end — not per message. For a generator, one finished output. You're billed when the assistant finishes its task; if it errors out, you're not charged. Every assistant shows its per-run price before you activate.

What would a typical month cost?

It depends on volume, not time — you only pay when an assistant does work, never a flat monthly fee. A busy launch month with lots of bookings and reminders costs more; a quiet season with nothing running costs $0. Every assistant shows its per-run price upfront, so you can estimate before you activate.

Can I cap my spending?

Yes — set a budget on your wallet as a safety line, and if runs reach it, assistants pause automatically until you top up or raise it. It's a cap you control, not a surprise bill.

What's the difference between MystFlo's usage and an assistant's run cost?

Every run has two parts: the assistant's own fee, and the AI cost behind it. Both draw from the same wallet balance — one combined total, no separate meters to track. AI runs on MystFlo, no key to set up; app costs like WhatsApp and Stripe bill straight to your own connected accounts, never your MystFlo balance.

Can I get a refund on unused funds?

Yes — any unused balance above $10 is refundable on request, no questions asked. Below $10, it just stays in your wallet toward your next run.

Can I pause or stop anytime?

Yes. Pause a single assistant or your whole account anytime — no notice required, no penalty. You only pay when assistants are actively running. Resume the moment you need them; the Brain keeps everything it learned, so nothing needs setting up again.

Apps & WhatsApp

What apps and tools does it work with?

The tools you already run on: WhatsApp first, plus Stripe, Google, and more on the way. Assistants read and write across all of them — the booking, the payment, and the follow-up stay in sync. Your tools stay the system of record; MystFlo feeds them, never replaces them. Each assistant shows exactly which apps it needs before you activate.

Does it use my existing WhatsApp number?

Yes — you connect the number you already use, in a couple of clicks. And you keep it: same number, same WhatsApp app on your phone, alongside the automation. You reply when you want to; assistants handle the rest on the same thread. Brand-new numbers need about a week of normal use first. No second number to give out.

Do my customers need to install anything?

No. They message you on WhatsApp like they already do. Nothing to download, no portal, no account to create.

Trust & principles

How do you protect my data and my customers’ privacy?

Your data is yours: we encrypt it, you can export your Brain or delete your data anytime, and it lives in your own tools, not locked in ours. Your customers' WhatsApp conversations stay private — assistants use only what they need to do the job, nothing more. Every account is fully isolated. Privacy is a line we won't cross, not a setting you have to find.

How do you make sure an assistant actually works before I rely on it?

We don't ship one until it performs. Every assistant is tested against a real accuracy bar for its job — and refined with real founders — before it goes live. If it's not genuinely good at the work, it doesn't get released. You shouldn't have to babysit something that half-works.

What happens if something breaks?

Assistants auto-pause on errors. You get email alerts, budget protection kicks in, and your dashboard shows fix buttons. No silent failures.

What can't it do?

It won't design your offer, price your work, or make the judgment calls — that's your craft. Assistants run the repeatable loop around it: the asking, booking, chasing, and following up. They only act in the tools you've connected, and when something falls outside what the Brain knows, they hand it to you instead of guessing.

Can I delete my data?

Yes, anytime, yourself — no request or waiting on us. Disconnect an app, erase just that app's data, or delete your whole account from Account settings. A full account delete gives you a 30-day window to change your mind before it's permanent.

What's the current status?

In preview now, with private beta opening soon. Join the waitlist for early access — early members get first pick of launch perks.

How do I get help?

Message us on WhatsApp. Real humans, not a generic auto-reply.

Still have questions? Chat with us on WhatsApp

Guides to get started

Connect WhatsApp in minutes

No developer account, no API keys, no console. MystFlo is an approved WhatsApp embedded-signup partner, so the whole flow happens on one screen.

  1. 01 From your dashboard, pick the assistant you want and choose Connect WhatsApp.
  2. 02 Sign in through WhatsApp's official embedded signup — it opens right there.
  3. 03 Pick your number and verify it.
  4. 04 You're live. The assistant starts handling messages on that number.

Use your existing WhatsApp number

Already run a WhatsApp Business account? Keep your number and your chat history through WhatsApp coexistence — MystFlo runs on top, and you can still reply by hand from your phone.

  1. 01 Connect through the same embedded signup and choose your existing WhatsApp Business number.
  2. 02 Keep replying yourself from the WhatsApp Business app whenever you want — coexistence runs both on the same number.
  3. 03 Assistants handle bookings, payments, and support in the background.

Coexistence works for active, established numbers. A number already connected to another WhatsApp Business API provider can't use it, and a brand-new or lightly-used account may need a few days of activity before WhatsApp allows it.

Set up your Brain

The Brain is what makes your assistants sound like you. You teach it once and it holds — every assistant reads from it, and any fix you make updates every assistant, every run.

  1. 01 Tell it how you run — pick the closest way of working, so it starts with patterns that fit your business.
  2. 02 Share what you have — paste your prices, policies, and FAQs, or drop in a doc. It pulls out the facts and you confirm them.
  3. 03 Teach it your voice — paste a few real messages so replies sound the way you would say them.
  4. 04 That's it. Every assistant runs on the Brain from here, and it never forgets.

Get early access

We're rolling out assistants to founders one at a time. Get early access, or explore the platform now.

Explore assistants

No account needed. Browse the assistants and prices first.